Hello, Mr Chan? This is your tenant Mrs.Ono from Liang Court.
Oh, hello Mrs Ono, what can I do for you?
I have a problem: my kitchen sink is blocked*; could you fix it for me, please?
Ok, I'll come over and look at it as soon as possible. Will you be home this afternoon?
Yes, I will / No I won't
When is it convenient for you?
This evening / anytime after 6pm /anytime before 3pm / tomorrow morning
Ok, I'll call before I come.
Thank you, bye
***************************************
Mrs. Ono. I will send a man to fix it tomorrow afternoon.
Tomorrow afternoon is not good for me. Can he come in the morning?
I'll see and get back to you.
*********************************************************************
Mrs. Ono, can you describe the problem?
No, I can't, it just doesn't work / it's just broken.
********************************************************************
Who pays for the cost of repair?
You do.
No, I think you should talk to my husband about that
*******************************************************************
I need it repaired as soon as possible.
*Other expressions:
My air-con. is broken
My air-con. isn't cool
My air-con. is leaking.
My fridge light doesn't come on
My fridge isn't cold
My washing machine doesn't drain the water
My washing machine doesn't spin.
My washing machine makes banging noises.
My washing machine is leaking.
My dryer is broken
My dryer is cold.
My showerhead fell off.
My shower rail fell down.
My water heater is leaking.
The water isn't hot.
The toilet is blocked.
The toilet doesn't flush.
The toilet is leaking.
The door handle is falling off.
The door handle fell off.
The lock is broken.
